• Lexus

Jim Pattison Lexus Victoria

623 Finlayson Street
Directions Victoria, BC V8T 0C1

  • Sales: 1 (866) 679-7850
  • Service: 1-866-979-1375
  • Parts: 1-888-458-5214

Our Customers

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We own a Volkswagon diesel that has been caught up in the emissions lawsuit. After sadly deciding to sell the car back to VW we needed a new car. We live a 3 hour drive from Victoria so I called ahead to book an appointment with a salesman. When we arrived there was a bit of a mix up with the original sales person we were booked in with. Eric took over and introduced himself to us and we were very glad he did. We took up most of his day test driving 3 cars. He was never pushy, very knowledgeable and just a super nice guy. We ended up driving a beautiful Lexus IS 350 home. Not the original car we went to look at but better. My wife and I are extremely impressed with this dealership. Strongly recommend to everyone. Thanks again Eric!


Donald S.


 
From my first contact via the internet, Robert Nessel impressed me immediately by being responsive, highly knowledgeable, and very professional. As I don't live in Victoria, Robert managed the whole buying experience remotely and even picked me up when I arrived in Victoria on a Sunday morning. I'd highly recommended using Robert and JPLexus for your next vehicle.

Don bc17


 
I went in just to look at a vehicle that i saw on the net that looks alot like my dreamcar, although he was recommended by a friend, Derek was very accommodating right then and then he asked me what kind of vehicle would I like to looked at, I said I'm intrested in a NX200T (executive package), he said that it's a good choice and started explaining to me my options and guaranteed that he will do his best to help me get my dream car, then what do you know? He did! He was very straight to the point even though at the time I know that he's very busy, he still found time to take care of my needs and questions. He gave me the best people who could answer my questions. All I could say is I have high respect and praises to Derek his warm personality and diligence in working out the perfect options for me is impeccable. If you're interested in getting a Lexus I highly recommend that you should talk to Derek you'll never go wrong... Thank you so much for everything. I'm grateful to be part of Lexus family. More power!!!

Darisa L.



 
Shopping for a new/used vehicle is not on the top of my list of things I look forward to doing! I'm sure everybody has had a rather negative experience when doing just that, at some point. It had been 10 years since I bought my last Lexus, a new RX 350, which was an amazing automobile. But it was time to downsize, as well as upgrade the technology in my next automobile. I saw an advertisement online for a nearly new NX 200t and sent off an email inquiring about the details. Shortly there after, I received a reply from Robert Nessel, who provided me with answers to my questions and invited me to view the automobile. We agreed on an appointment and I went to Victoria to meet Rob and take a test drive. I can honestly say, from the moment I walked into the showroom, met with Rob, a number of other sales personnel, and the Sales Manager, my overall experience was outstanding. At no point did I feel pressured, overwhelmed with information, or having that feeling of "wanting to escape" the experience! The car was better than I expected, I was treated with respect, and given as much time as I needed to evaluate both the automobile and make a deal. Rob and the Sales Manager worked a long time with me, and at the end of the process, I felt it was a win - win agreement. When I picked up the car, it was detailed impeccably, I was shown many of the technological features so I could at least get it home! The rest of the learning experience is found in the hundreds of pages in the manuals which is going to be a full time, but fun job to read!! I know I have the ongoing support at the dealership if I have to ask any questions. I have absolutely no hesitation recommending the Jim Pattison Group, Lexus dealership in Victoria, and specifically Rob Nessel to make your purchase of a new/used car a memorable experience. It is satisfying to know I am driving a lovely well built automobile and it is supported by Rob and the team at the Jim Pattison Group in Victoria.

Dick G.